Return Policy
RETURNS ON REGULAR-PRICED MERCHANDISE:
We do not provide cash/credit card refunds. However, we will accept exchanges for store credit or same style but different size within 20 days of the delivery date.
All tags must be attached and no signs of damage. The items can not be worn. Any items showing wear will not be honored.
- No skin flaking residue
- No stains
- No strong scents or smells
Returns and exchanges are processed in the form of a store credit within 5-7 business days after your item(s) are delivered to us. To receive your store credit please use our Return Portal: meltfit.returnscenter.com
RETURNS ON Sales over 40% off, Clearance, or Final Sale
Any items purchased from sales over 40% off are FINAL SALE.
Clearance is Final Sale
Final Sale is Final Sale. NO EXCEPTIONS.
There will be no returns or exchanges accepted. If you choose to send these products back to the warehouse, we will contact you to offer an option of re-shipment of the item you returned (at your own expense) or Forfeiture of the item.
Address for Returns:
Melt Fit
33228 W. 12 Mile Rd. Suite 264
Farmington Hills, MI 48334
MISSING PACKAGES:
If a package is missing, we ask that you email us at help@meltfit.com
A claim will need to be filed with the shipping carrier and then we will resend a new package requiring a signature.
Contact information to file a claim is below.
UPS: 1-888-742-5877
USPS: 1-800-275-8777